How it works at M&S Opticians


At M&S Opticians, your sight is our focus, which is why we consider our eye test the most important service that we offer for all the family.

Everyone’s sight is different, which means every eye test is different. Regardless of your age, eye health or when you last had your eyes tested, we will take you through a thorough consultation and testing processes that is tailored to your individual needs.

Our approach to your eye test

There is no standard approach to the eye testing process. Our team of expert optometrists will gauge the level of testing required during a short introductory conversation with you and will then tailor your test based on a number of factors, such as the results of your last eye test, family history, your general health, any medication you may be taking, your current prescription (if you have one) and any other specific details you tell them about your sight.

Certain health conditions and medication can affect your sight, which is why a short conversation about your general wellbeing and any medication you may be taking is a vital part of the consultation.

What you can expect from your appointment with us

Before we begin your full eye examination, our optical assistant will ask you a few questions in relation to your eye-test history and any recent changes you have noticed in your sight. Dependent on your needs, a variety of different equipment will be used to gather your diagnostics. The purpose of this pre-test is to give your optometrist a brief overview of your general sight condition before beginning the full eye examination.

Depending on your age, we may use a machine known as a tonometer, which measures the pressure inside your eyes by blowing a gentle puff of air onto them. The pressure inside your eye can be an indication of glaucoma. Other processes known as autorefractor tests are used to conclude how well your eyes adapt, focus and process light. All your pre-test diagnostics are then passed on to your optometrist, ready to begin your examination.

The optical assistant will then proceed to take a photograph of the back of your eye using a digital retinal scanner. This will give you a detailed overview of your eye as well as allowing the optometrist to check your overall eye health and look for any abnormities.

Your optometrist check

It is important for our optometrists to understand your eye health and medical conditions in order to find the right treatment and lenses for you. They will again start by asking questions about your general lifestyle and whether you are experiencing any problems with your sight, before proceeding to use a variety of different equipment.

The most recognisable part of the examination is the physical sight test, where your optometrist will firstly assess the level of your natural vision. They will then use a variety of lenses to find out if your vision could be improved. Through this process of fine-tuning the lenses that you prefer, the optometrist will be able to confirm your prescription requirements.

They may also use a retinoscope, which can also assist in determining your prescription.

The health of your retina must then be examined using an ophthalmoscope, which uses a bright light that allows the optometrist to view the back of your eyes. They will also review the results from the digital retinal photograph. By looking at the retina, the optometrist can check that your retina, blood vessels and optic nerves look healthy.

The next test is particularly important for contact lens wearers. The slit lamp is a powerful microscope that examines the front surface of your eye to check for any scratches or abrasions.

Finally, you may be asked to perform a visual field screening, which uses a series of soft light pulses. This can accurately detect any blind spots in your peripheral vision as well as early signs of glaucoma or any sequential health issues you may be experiencing such as headaches.

After your test

Following the consultation and testing stages of your appointment, your optometrist will discuss their findings and recommendations with you. This will involve a discussion about your eye health in general as well as any advice on corrective lenses or a change of prescription.

It goes without saying that they will take the time to answer any questions you may have about the testing process or any aspect of your eyesight.

If you need glasses

If your optometrist recommends that you need to start wearing glasses or if your prescription has changed and you would like a new pair of glasses, one of our optical experts will take the time to understand your style and lifestyle requirements and make tailored recommendations that fit with these needs.

With a wide selection of branded, stylish and affordable frames to choose from, our prescription glasses offer a look and price for everyone.

Contact lenses

Contact lenses are a convenient alternative to glasses, especially if you have an active lifestyle, so if your optometrist recommends corrective lenses or a change of prescription, you may wish to consider contact lenses as well as glasses.

If you decide that you would like to try contact lenses, we can arrange an initial assessment for you straight after your eye test or you can get back in touch with us over the phone or online at a more convenient time. Once a further appointment has been made, our optometrist will assess your suitability and allow you to wear a trial pair of contact lenses so that you experience the comfort of contact lenses.

The importance of regular eye tests

Not only does a regular eye test help to keep your vision clear and comfortable, it can also detect other health-related conditions such as glaucoma, macular degeneration, diabetes and high blood pressure.

We recommend having your eyes tested every two years as a general rule but if you notice any changes in your sight at any time, you should always come in and talk to one of our clinicians.

We look forward to welcoming you to M&S Opticians very soon.